KANGAROO BETA · UNDER DEVELOPMENT

RUN THE FLOOR.
NOT THE SPREADSHEET.

JOEY is the salesperson in your pocket. KANGAROO is the manager standing over the floor. Every rep, every lead, every appointment, every output target, every approval, every SPIFF, and every JOEY on your team — rolled into one management command center.

10manager capability pillars
70 / 100first-cohort spots claimed
Freewhile KANGAROO is in beta
1command center for the floor
KANGAROO · MANAGER COCKPIT
ILLUSTRATIVE BETA INTERFACE
Jordan K.JOEY · active
47CALLS
82TEXTS
6APPTS
2 AT RISK
Maria T.JOEY · active
51CALLS
74TEXTS
5APPTS
ON PACE
Alex R.JOEY · active
39CALLS
68TEXTS
4APPTS
REVIEW
Sara M.JOEY · active
58CALLS
91TEXTS
7APPTS
TOP PACE
Jordan K. · Price quoteCustomer asked for $2,000 more on trade. Manager approval required before reply.
Maria T. · High-value follow-upHot buyer asking for final payment structure.
Alex R. · Message exceptionThread flagged for manager review before next contact.
3 fresh internet leads waitingRoute by up-rotation, source, language or skill.
1 stalled KBB ICO leadCurrent rep has no recent progress. Full history can move with reassignment.
Spanish-language buyerMatch to configured bilingual rep.
Jordan · missed follow-up stepDrop a coaching note on the exact customer thread.
Alex · response time trending slower7-day response-time trend moved 14% in the wrong direction.
Sara · top conversion exampleSave a winning thread as a coaching example for the floor.
Weekend appointment raceSara 82 pts · Jordan 74 · Maria 69 · Alex 61
Used-car focus2 points per qualified used appointment · 5 points per sold unit.
Follow-up streakLongest clean streak: 11 days.
12REPS
18APPTS TODAY
7LEADS AT RISK
5APPROVALS
Current product state: KANGAROO is under development. The current JOEY management page says beta manager accounts are free while the product is being built, and the first cohort is limited. The dashboard above is a design prototype, not live dealership data.
The 10 manager pillars on the current JOEY site

EVERYTHING A MANAGER NEEDS
TO RUN THE FLOOR.

KANGAROO is not a rep dashboard stretched wider. The current management roadmap is built around distinct manager actions: monitoring, routing, reassignment, coaching, approvals, output targets and reporting.

01

Live Floor Monitoring

See who is working, what they are doing today, which leads are drifting and where a deal is about to stall.

02

The Monitor Program

Managers can be assigned reps, step into queues, edit drafts and intervene when the situation needs experience.

03

Lead Assignment & Routing

Distribute fresh leads by skill, source, language or up-rotation and automate the next batch.

04

Lead Reassignment

Move a stalled lead to another rep in a couple clicks while keeping history, notes and prior outreach attached.

05

Team Performance

Calls, texts, emails, video, contact rate, coverage, appointments and shows — rep by rep and week over week.

06

Accountability & Coaching

Spot skipped follow-up, attach coaching to the actual thread and track whether the fix stuck.

07

Daily Output Targets

Set per-rep goals for calls, texts and emails, then watch progress fill live across the team.

08

Concierge Oversight

See Presentator and Concierge activity alongside the sales floor when the store is using those services.

09

Override & Approve

Require approval for price quotes or sensitive follow-ups, then approve, edit, block or take over from one inbox.

10

Floor-Wide Reporting

Roll outreach, lead coverage, response time and conversion into an ownership-ready Monday report.

One system, different manager jobs

CHANGE THE VIEW
TO MATCH THE SEAT.

A desk manager does not need the same cockpit as a GM. The interface should change emphasis without making the dealership buy three disconnected products.

ROLE-ADAPTIVE CONCEPT
Daily output targets

NO ONE SHOULD HAVE TO ASK
“WHAT’S THE BAR TODAY?”

The current roadmap specifically calls out per-rep daily targets for calls, texts and emails. The manager sees the whole floor; the rep sees their own number.

Jordan K.CALLS
46 / 5092%
Maria T.TEXTS
81 / 10081%
Alex R.EMAILS
38 / 6063%
Sara M.FOLLOW-UP
Clean day100%
WEEKEND APPOINTMENT SPIFFLIVE-STYLE PROTOTYPE
1
Sara M.7 appointments · 3 shows
82 PTS
6 DAY STREAK
2
Jordan K.6 appointments · 4 shows
74 PTS
4 DAY STREAK
3
Maria T.5 appointments · 3 shows
69 PTS
5 DAY STREAK
4
Alex R.4 appointments · 2 shows
61 PTS
2 DAY STREAK
Leaderboards + streaks

MAKE OUTPUT
VISIBLE AND COMPETITIVE.

The current KANGAROO roadmap explicitly calls for team leaderboards, streaks and accountability scoring. This should feel like sales-floor competition, not HR software.

First-cohort feature buildBeta
Override + approve

FAST FLOOR.
MANAGER GUARDRAILS.

The manager should not slow every message down. But when the store wants approval on a price quote, sensitive follow-up or specific message type, KANGAROO gives the manager one place to review it.

MANAGER APPROVAL INBOX5 WAITING
Jordan K. · Trade differenceCustomer asks store to match another appraisal.
Maria T. · Price quoteFinal numbers requested after test drive.
Alex R. · ExceptionConfigured message type requires manager review.
First KANGAROO cohort

70 OF THE FIRST 100
SPOTS ARE CLAIMED.

The current management page shows a limited first cohort and invites dealerships to shape the product while it is being built. Beta manager accounts are currently described as free.

70OF 100 CLAIMED
Claimed30 remaining
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